Architects/Agents |
June
1998
(RSUA) |
|
|
Aug
2002
(InHouse) |
| How
satisfied are you with the Planning Assessing Service provided
by Newry & Mourne Council’s
Building Control Department?
|
30% |
65% |
94% |
91% |
| Have
you noticed any improvement in our service over
the last twelve months?
|
-
|
- |
88% |
86% |
| How
satisfied are you with the changes?
|
- |
-
|
93% |
86% |
| Do
you find the Building Control staff to be courteous?
|
- |
84% |
67% |
95% |
| Do
you find the Building Control staff to be helpful?
|
- |
79% |
81% |
100% |
| Do
you find the Building Control staff to be Fair and knowledgeable
in their interpretation of the Building regulations?
|
- |
77% |
87% |
87% |
| Do
you find the Building Control staff to be Accessible?
|
- |
- |
- |
90% |
| Do
you find Building Control Correspondence helpful and informative?
|
- |
- |
62% |
95%
|
Builders |
|
|
Oct
2000 (InHouse) |
Aug
2002
(InHouse) |
| How
satisfied are you with the Site Inspection Service provided
by Newry & Mourne Council’s
Building Control Department?
|
|
|
82% |
76% |
| Have
you noticed any improvement in our service over the last twelve
months?
|
|
|
100% |
62% |
| How
satisfied are you with the changes?
|
|
|
91% |
57% |
| How
important do you think a Completion Inspection is?
|
|
|
83% |
91% |
| Are
you aware of the Building Notice
type of application?
|
|
|
27% |
33% |
| Do
you find the Building Control staff to be courteous?
|
|
|
67% |
90% |
| Do
you find the BuildingControl staff to be helpful?
|
|
|
75% |
85% |
| Do
you find the Building Control staff to be Fair and knowledgeable
in their interpretation of the Building regulations?
|
|
|
81% |
75% |
| Do
you find the Building Control staff to be Accessible?
|
|
|
- |
70% |
| Do
you find Building Control Correspondence helpful and
informative?
|
|
|
63% |
90%
|
Solicitors |
|
|
Oct
2000 (InHouse) |
Aug
2002
(InHouse) |
| How
satisfied are you with the service provided to Solictors by
Newry & Mourne
Council’s Building Control
Department?
|
|
|
41% |
74% |
| Have
you noticed any improvement in our service over the last twelve
months?
|
|
|
81% |
63% |
| How
satisfied are you with the changes?
|
|
|
58% |
58% |
| Are
you aware of the regularisation type of application?
|
|
|
100% |
89% |
|
How satisfied are you with the Property Certificates Service?
|
|
|
24% |
58% |
| How
satisfied are you with the Building Control’s response
within the Council’s Property
Certificate?
|
|
|
- |
52% |
| Do
you find the Building Control staff to be courteous?
|
|
|
94% |
94% |
|
Do you find the Building Control staff to be helpful?
|
|
|
94% |
94% |
| Do
you find the Building Control staff to be Fair and knowledgeable
in their interpretation of the Building regulations?
|
|
|
85% |
95% |
|
Do you find the Building Control staff to be Accessible?
|
|
|
- |
79% |
| Do
you find Building Control Correspondence helpful and
informative?
|
|
|
76% |
85%
|
